We highly recommend to get acquainted with the description of nominations and the criteria for choosing a nomination.
Recommended criteria are not mandatory when choosing a nomination.
The Award Nominations and the criteria for choosing a nomination:
Best Resort (RESORT)
Hotels located in the resort areas, in other words, on the territories boasting the opportunity for recreation and treatment in natural climate conditions like sea, mountain areas, forests, on the shores of lakes and rivers, near healing springs can be to be nominated in this category. Hotel should have its own enclosed area. Hotel should have leisure and sports capabilities as well as recreation and entertainment facilities. Children's menu and children's play zone are Must.

Criteria for choosing a nomination:

1. Category assignment certificate availability
2. Location in the resort area
3. 24/7 food point availability
4. Kids menu
5. Complete darken the room availability (blackout)
6. Fitness center, pool, Wellness and SPA availability
7. Internet access throughout hotel
8. Animation program for adults
9. Animation program for children
10. Kids play zone availability in the hotel
11. Babysitting services
12. Medical center, doctor and pediatrician services
13. Equipped outdoor area both for recreation and for taking walks
14. Allergic persons` room availability
15. Facilities for disable people
16. Both Website and telephone booking room possibility (at least 2 languages)
Best SPA Hotel
Hotels with wellness and SPA centers are nominated in this category. The hotel offers a wide range of health and beauty services, as well as skin care treatments. Procedures are done using natural and organic cosmetics.

Criteria for choosing a nomination:

1. Category assignment certificate availability
2. Spa and hotel location in the same building, presence of covered passage between the buildings, if Spa and hotel are in different locations
3. Allergic persons` room availability
4. Facilities for disable people
5. Complete darken room availability (blackout)
6. Skin care procedures for both face and body (at least 15), SPA procedures
7. Baths and saunas availability
8. Skin care medicine availability
9. Professionally educated staff (not including technical personnel)
10. Fito-bar
11. Spiritual practices (yoga, meditation, etc.)
12. Indoor pool availability
13. Outdoor pool availability
14. 24/7 food point availability
15. Both Website and telephone booking room possibility (at least 2 languages)
16. Gift certificates, special programs and offers
Best Economy Hotel
Hotels that provide a standard set of services for a relatively low price are nominated in this category. The hotel should have developed social and household infrastructure capability near the hotel. The hotel has pedestrian access to public transport no more than 20 minutes.

Criteria for choosing a nomination:

1. Category assignment certificate availability
2. Hotel location within a 30 km radius from the city center
3. Transport interchange within a radius of 1 km
4. Proximity to local highlights (architectural monuments, museums) within a radius of 5 km
5. Parking availability
6. Internet access throughout the hotel
7. Facilities for disable people
8. Complete darken room availability (blackout)
9. Laundry service
10. Safe in room
11. 24/7 food point availability
12. Ironing equipment access
13. Both Website and telephone booking room option (at least 2 languages)
14. Guest loyalty programs
15. Discount programs with a focus on budget customers: schoolchildren, students
Best Apart Hotel
Hotels, which are a hotel complex with spacious rooms, possessing not only the bedroom and bathroom area, but also the kitchen area are nominated in this category. More than 2 persons should be accommodated in a room. Residential apartments are not allowed to participate.

Criteria for choosing a nomination:

1. Category assignment certificate availability
2. Hotel location within 10 km radius from the city center
3. A single entrance group, reception availability
4. Location of rooms in a single complex / building
5. Two or more room availability (living room and bedroom) in addition to standard category rooms
6. Ability to accommodate more than two people in standard rooms
7. Facilities for disable people
8. Internet access throughout the hotel
9. Luggage storage
10. Restaurant & catering facility availability
11. Complete darken room availability (blackout)
12. Laundry service
13. Both website and telephone booking room option (2 languages minimum)
14. Special rates for long stays
15. Loyalty programs for regular guests
Best family hotel
Hotels that offer a full range of services for a comfortable family leisure. Hotel has a well-equipped area for taking walks and outdoor games. Hotel has 24/7 medical care, children's shops, a children's menu in the restaurant, a children's room with animation.

Criteria for choosing a nomination:

1. Category assignment certificate availability
2. Ensuring the safety of stay, life and health of children and parents, including at the construction stage (steps, corners, ramps, second floor absence in the room)
3. Baby equipment & household items rent possibility: cribs, strollers, dishes, etc.
4. Comfortable rooms with an appropriate sound insulation
5. Allergic persons` room availability
6. Facilities to cook or to warm food in a specially designated place in the room
7. Kids pool availability
8. Kids club availability as well as educators and specially designed program for training and leisure
9. Kids menu & meals for allergic kids availability
10. Kids animation
11. Reception 24 hours
12. Facilities for disable people
13. Both website and telephone booking room option (2 languages minimum)
Best Ski hotel
Hotels located in the ski resorts areas can be nominated in this category. Hotel has a proximity to the main ski lifts and ski slopes. Hotel should offer ski equipment rent, instructor services, medical assistance, ski shuttle service

Criteria for choosing a nomination:

1. Category assignment certificate availability
2. Location within 3 km radius from the ski slopes
3. Ski down directly from the hotel and return to the hotel possibility
4. Ski school trainer in hotel
5. Ski pass purchase in hotel
6. Storage room for skiing equipment
7. Room for drying ski clothes and shoes
8. Ski equipment repair shop staff in hotel
9. Equipment store in or near the hotel
10. Internet access throughout the hotel
11. 24/7 food point availability
12. Cameraman to accompany during skiing
13. Complete darken room availability (blackout)
14. Apres-ski leisure at least 5 items
15. Loyalty program for hotel guests if ski report facilities use
16. Both website and telephone booking room option (2 languages minimum)
Best 4 * Business Hotel
Hotels that focus on business customer audience are nominated in this category. The hotel should be located in the city business areas, near excellent transport links between hotels and stations, airports, seaports as well as perfectly developed social infrastructure. A business room as well as full range of conference services availability is required.

Criteria for choosing a nomination:

  1. Category assignment certificate availability
  2. Guest Loyalty Programs
  3. Restaurant (several rooms) and other food points availability
  4. Foreign language speaking drive services
  5. Complete darken room availability (blackout)
  6. Conference rooms availability (2 minimum)
  7. Equipment for conference rooms
  8. Business room availability
  9. Simultaneous translation services
  10. Express dry cleaning services in 4 hours
  11. 24/7 ironing service
  12. Satellite television availability
  13. ATM in a hotel or within a walking distance
  14. Local and international free newspaper availability
  15. Both website and telephone booking room option (2 languages minimum)
Best 5 * Business Hotel
Hotels that focus on business customer audience are nominated in this category.

The hotel should be located in the city business areas, near excellent transport links between hotels and stations, airports, seaports as well as perfectly developed social infrastructure. A business room as well as full range of conference services availability is required.

Criteria for choosing a nomination:

1. Category assignment certificate availability
2. Guest Loyalty Programs
3. Restaurant (several rooms) and other food points availability
4. Foreign language speaking drive services
5. 24/7 'bell boy' services
6. Complete darken room availability (blackout)
7. Daily maid service, including bedding, daily linen change
8. Conference rooms availability ( 2 minimum)
9. Equipment for conference rooms
10. Business room availability
11. Simultaneous translation services
12. Express dry cleaning services in 4 hours
13. 1 hour ironing service
14. medical office availability
15. Satellite television availability
16. ATMs in the hotel
17. Local and international free newspaper availability
18. Both website and telephone booking room option (3 languages minimum)
Best Luxury Hotel
Luxury hotels providing the highest level of services are nominated in this category. High profile comfortable rooms, expensive furniture, impeccable cleanliness, polite staff, exquisite cuisine. High level and wide range of services

Criteria for choosing a nomination:

1. Category assignment certificate availability
2. Hotel Legend / History
3. Artworks in the interiors
4. Transfer services
5. 24-hour room service
6. Complete darken room availability (blackout)
7. Conference room availability
8. Restaurant & 24-hour food point availability
9. "A la carte" menu
10. Swimming pool availability (water mirror area of at least 40 m²)
11. Fitness center, pool, SPA and Wellness availability
12. Personal butler service
13. Florist services
14. Personal Chef Services
15. Express dry cleaning services in 4 hours
16. 1 hour ironing service
17. Translation services
18. VIP services for guests (minimum 5)
19. Both website and telephone booking room option (3 languages minimum)
20. Guest Loyalty Programs
The Best Historic Hotel
Luxury hotels providing the highest level of services are nominated in this category. High profile comfortable rooms, expensive furniture, impeccable cleanliness, polite staff, exquisite cuisine. High level and wide range of services

Criteria for choosing a nomination:

1. Category assignment certificate availability
2. The building was the home for a renowned person or was located on the territory belonging to a renowned person / was the eyewitness for significant historic remark
3. Excursion & sightseeing itineraries for guests
4. Artworks, photographs or other examples of historic importance in hotel
5. The hotel (building, territory) under UNESCO protection
6. Facilities for disable people
7. 24/7 food point availability
8. Own brochure on the history of the hotel / celebrity with whom the hotel is associated
9. Both website and telephone booking room option (3 languages minimum)
Best Eco-Hotel / Ethno (Ethnic) Hotel
Hotels located in ecologically clean areas, boasting either the exceptional natural beauty, or an interesting natural phenomena are nominated in this category. Eco-hotels operate based on the principle of harmonious proximity to nature, without polluting the environment with the waste. Eco-hotels use natural materials. Restaurant's menu boasts organic products and vegetarian dishes.

Hotels which concept is based on the ethnic principles of one ethnic group are nominated in this category as well. The hotel has authentic features as well as symbology.

Criteria for choosing a nomination:

1. Category assignment certificate availability
2. The use of eco-materials in the construction of the hotel, furniture from eco-materials
3. 100% natural bedding, towels and mattresses.
4. Use of non-toxic means and technologies for maintenance and cleaning of the hotel complex
5. Separate waste pick up
6. Efficient use of water and electricity
7. The presence of natural and cultural heritage, which includes interesting natural phenomena or places with exceptional natural beauty
8. Availability of natural sources for healing
9. The possibility of selling ethnic and craft products characteristic of the area
10. Availability of a personal guide for excursions
11. The name and interior design of the hotel correspond to the ethnic principles of one people
12. Staff uniforms in accordance with the ethnic principles of one nation
13. Restaurant availability
14. The restaurant's menu contains eco-friendly products. Special menu in accordance with the gastronomic traditions of the ethnic group
15. Internet access throughout the hotel
16. Infrastructure and services for leisure and sports
17. Equipped outdoor seating and walking area
18. Ethnic entertainment for guests
Opening of the year
Hotels that began their operation in 2019 are nominated in this category. The hotel must be under operation no less than 40 days before applying for participation.

Criteria for choosing a nomination:

1. Correspondence of the infrastructure of the declared hotel stardom
2. Correspondence of infrastructure to the hotel profile
3. Availability and content of the website
4. Feature of the project, its significance for the city / local market
5. The uniqueness of the developed concept
6. Percentage launch of the number of rooms
7. Availability of an operating restaurant
Contacts:
Larisa Almukhametova
+7 (968) 594 15 98
crystallawards@gmail.com

Organized by
+7 (495) 645 94 54
Inter Expo LLC
30/1 Vorontsovskaya str., 109044, Moscow, Russia